Thursday, July 14, 2016
Our Commitment to Our Customers
Frontline Environmental are automation and control systems specialists with heavy "hands on" experience. Our emphasis is providing the customer with a single source for engineering and services related to automation, control systems, and communication technologies. Our commitment to the customer has been the cornerstone of our success. We consistently provide a broad range of clients with reliable services designed to bring in projects on time and on budget. We supply on-going technical support and instrumentation components and equipment required to maintain customer's facilities in the day to day operation. Our commitment means that we provide 24 hour emergency response service 365 days a year.
Periodically, we offer a free technical training workshop to our customers. The workshops are held at our office in Benicia, California. We provide one or more technical personnel from an equipment manufacturer and an environment for a concentrated education on a particular product or system. We have found that the workshops are well received, and provide a forum for both social and technical exchange.
As a further commitment to our customers, we offer 24 hour "Emergency Response"services 365 days a year, and routinely travel throughout the continental US, Alaska and Hawaii. Our field engineering experience and technical trouble-shooting expertise saves our customers valuable time and money by evaluating and eliminating improperly designed or tuned control schemes which can be the primary source of nuisance interruptions in the production or facility process operation.